On rare occasions, great ideas come to our minds like lightning bolts. More often than not, though, true innovation requires hard work, dedication, and persistence. Additionally, the most innovative people embrace particular mindsets, skill sets, and processes for developing these ideas. One such approach to transformational innovation is a process called design thinking. Jim O’Donnell, Executive Director of Pharmacy Services for Kettering Health in the Greater Dayton Area, joins us in the studio to discuss the power of design thinking. Listen as Jim describes his mindset as an innovator, his journey of implementing design thinking in healthcare, and ways in which pharmacists can foster meaningful innovation in healthcare today.
