Shownotes:
(2:53) Introducing Randy Olson & Stan Mitchell
(4:26) Stan Mitchell & His Journey To ISO Standard Development
(6:40) ProFMI and ISO
(8:50) What Are We Reading?
(15:22) How Does Someone Get Involved in Developing ISO Standards for RM?
(16:53) A Joke Gone Wrong Turns Stan Toward ISO Development
(20:38) FM is About People and so is ISO
(23:15) ISO Standards & Certification Processes
(24:34) Explaining ISO 41,000
(28:32) The Process of Standard Development
(34:33) What Do We Do With These Standards?
(40:53) Impact of ISO 41,000
(42:41) Demand for ISO Standards
(44:31) Wrap Up
Links:
Books:
Quotes:
"Don't pontificate. Go make decisions. There will be a good one, there'll be a bad one, but whatever it is, you'll learn from it and you'll make a better one the next time."
(10:11) - Stan Mitchell
"A lot of people think FM's are about building services and assets and that kind of stuff, but it's not. It ultimately is all about people."
(19:09) - Stan Mitchell
"If you have a common language across the world, across all those countries and organizations, that provides facility management services to their people... then we have, we've got a common way to move forward."
(21:21) - Randy Olson
"If it's all about people, can we create a standard about how FM affects people and how people affect our ability to deliver FM."
(25:48) - Stan Mitchell
