Shownotes:
(0:38) Introduction to Jim
(2:15) Leaders That Get Results
(4:38) What Is Perceived as Equality
(9:33) How to Develop Good Listening Skills
(11:58) Following Up with Your Team
(19:56) Learning from Your Mistakes
(27:17) How Your Circles Impact You
(32:08) How to Make People Feel Important
(38:42) Rewarding the Small Wins
Links:
Quotes:
“So, I think if you've already started to come into a leadership role, people are starting to gravitate to you. You've already figured out you have to deliver, and it's not about you. It's about delivering to somebody else. What do they need?” - Jim Robinson, (3:58)
“Delivery of service at your very best level is the only thing that matters…There's all kinds of things that come your way only when you're authentic and being your best.” Jim Robinson, (8:19)
“I think good leadership really is showing people how important they are and giving them some dignity in their job…if you want great results, you have to make sure employees feel that they're being heard and they're being seen.” Shawn Black (31:34)
“We need to recognize that at a small level, it doesn't need to be the big… but we need to acknowledge those small wins with consistency and those small wins lead to big wins.” Jim Robinson, (39:48)
