Shownotes:
(1:42) Introducing Suri Suriyakumar CEO of Arc Facilities, and Randy Olson of Pro FMI
(4:44) What are you Reading?
(7:57) The Three Biggest Challenges FM Face in 2022
(15:00) The Great Retirement and The Skills Gap
(18:10) Turning a Labor Shortage into Opportunities
(21:48) Credential Courses to Support Technological Advancements
(24:49) The Ease of AI and Machine Learning
(31:00) Advice For 2022
(33:09) Wrap Up
Links:
Books:
Quotes:
"Hitting those [challenges] head-on with complete courage and not going into every situation with fear… which over the past couple of years, there's been so many ups and downs to what we've all been doing. And I think it's time to hop in there and let's take the hill, right?"
(6:17) - Randy Olson
"Our theme really this year is just simplicity, trying to make things simpler for our clients and our teams, everyone, because it's so complex." (6:55) - Shawn Black
"And in a lot of cases you've got to kind of hire for potential right? They may not be fully up to speed on what a facility manager does, but hire somebody who can critically think and has a curiosity for different tasks and train them with a program like the Pro FM Credential Program." (12:42) - Randy Olson
"And every time a retiring employee walks out the door, that's information walking out the door that you've had for 15, 20, 30 years. These employees we have in the facility space are like walking encyclopedias. They are hard to replace." (14:26) - Suri Suriyakumar
