Today we're digging into onboarding clients, students, and customers. Why? How? What does this mean?
References in This Episode:
Nick's Welcome Packet
Kai's Welcome Packet (nick's welcome packet with white-out applied throughout)
Sunn o)))'s welcome packet: http://www.john-wiese.com/zine/wp-content/uploads/2012/07/sunn-australia-tour-2005-technical-rider-1024x791.jpg
Big Ideas
Set Expectations
Explain what you're doing and what they'll be doing
Explain what won't be happening
Give direction for questions
