The conversation addresses the chaos caused by an unstructured backlog and presents a simple intake fix to reduce chaos and improve delivery. It introduces the concept of three lanes for work requests, a weekly triage meeting, and indicators of a successful system. The episode concludes with a recap and a preview of future topics.
Takeaways
- Structured intake process reduces chaos and improves delivery
- Three-lane system and weekly triage meeting create clarity and reduce backlog chaos.
Chapters
- 00:00 The Backlog Chaos
- 00:37 The Problem
- 01:50 Why It Happens
- 02:23 The Fix
- 04:14 Signals It Is WorkingÂ
- 05:00 Recap
This video addresses the problem of overwhelming backlogs and chaotic workflows, suggesting that the issue lies in the system rather than the team. We explore how to implement process driven solutions to improve efficiency and offer productivity tips to help your team. By leveraging business systems and automation tools, you can automate tasks and implement business automation to reduce chaos and shrink your backlog.
