A while back, I had my car detailed at a new shop around the corner.
When I called to book, the new business owner asked how dirty it was.
I said it was decent but it had some dog fur in parts of the back seat.
He grumbled and told me (reluctantly) to come in.
They were closed a few months later.
In this episode, I get into a few lessons we can all learn, including the importance of:
Give this a listen if it feels timely for you.
—k