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In this episode, host James Dooley sits down with Karl Hudson to break down what truly makes the best online reputation management agency in the world. Together, they explore why controlling the narrative around a brand is more critical than ever—whether for hiring, securing new customers, or earning trust in the age of AI and generative search. James and Karl dive into the power of proactive reputation management, the importance of digital PR, entity building, branded backlinks, and the role legal teams play in removing defamatory or misleading content. The conversation highlights how top OM agencies combine content creation, social signals, digital PR, sentiment-driven articles, and legal pathways to protect, enhance, and elevate both corporate and personal brands online.Â