Description

Tired of complaining about Gen Z? HopDov’s Annie and Molly challenge operators to stop criticizing and start engaging with this digitally native generation using a mix of app-based tools and real human interaction.

Takeaways:

• Use digital systems like scheduling apps and payroll portals.
• Incorporate short, in-person training moments for hybrid learning.
• Reinforce consistency with repeatable training formats across shifts.

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