Customers expect seamless interactions across multiple channels — and multichannel AI chatbots are the solution. In this episode of Digital Customer Insights, host Rachel Kim sits down with Marcus Lee from Silverback AI Chatbot to explore how AI-powered chatbots can deliver consistent, intelligent conversations across your website, social media, messaging apps, and email.
Learn how multichannel AI chatbots enhance engagement, reduce response times, and build stronger customer relationships — all while scaling your support efficiently.
🔗 Ready to transform your customer experience? Visit silverbackchatbot.com for strategies, tools, and integrations to make your chatbot work smarter, everywhere.
