Debra Betolatti joins this week’s episode to share how setting clear expectations from the start, being honest and consistent in communication, and educating clients can help achieve top-notch service.
Full Description / Show Notes
- Debra’s career history and background
- What a 5-star experience means to her and how she learned from a mistake on what not to do
- Biggest mistakes agents make when it comes to service
- The importance of discovery sessions and setting expectations
- The types of questions to ask clients
- What clients are looking for in their real estate agent
- Why honesty and transparency are key
- The importance of being a REALTOR
- How referrals can evolve from past client 5 star experience
