Hypergrowth is fascinating - but where does it come from?
Hint: It's not sales, and it's not marketing. Find out in this episode.
- (00:00) - Introduction
- (02:08) - Where does hypergrowth come from?
- (05:37) - The forgotten child of GTM
- (09:10) - When is it time to focus on customer experience?
- (12:02) - Who's enabling CS?
- (14:00) - Where's the most expensive headcount?
- (17:24) - Reporting depth: Renewed or churned
- (20:11) - What kind of software?
- (21:17) - Bound by margin
- (24:48) - What about the price?
- (28:06) - Can we have some marketing?
