On this episode of The Trajectory Africa, Kikonde Mwatela, former COO of Twiga, talks about how it tackled a fundamental problem in Kenya's banana supply chain—turning days of trapped working capital and high spoilage into ready-to-sell product. He also shares how Twiga balanced standardizing production while growing its retail universe, the critical relationship between revenue assurance and distribution costs, and perhaps most importantly, the right lessons to learn from Twiga's journey.
00:00 - Introduction to Twiga
01:41 - A first principle for building a profitable digital commerce business in Africa
16:00 - A primer on banana (and pineapple) value chains in Kenya
32:22 - Twiga’s cost structure
45:10 - Value chain power dynamics
53:54 - Twiga's growth strategy
1:06:38 - Key assumptions revisited
1:19:50 - The impact of commercial investors
1:32:33 - The “right” lessons to learn from Twiga’s story
Recommendations:
Connect on social media:
