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In this episode, James Dooley and Kasra Dash break down the fundamentals of inbound lead generation and why it remains the highest-quality and highest-intent source of new customers. Unlike outbound methods such as cold calling, cold email, or mass DMs which often create resistance, inbound leads are already searching for solutions and researching providers. James Dooley and Kasra Dash explain how this shift in buyer behavior drastically increases trust, conversion rate, and customer readiness.

Kasra Dash outlines the core channels that power inbound growth today: Meta’s increasingly intelligent ad targeting, Google and Bing PPC, the local map pack, and full organic SEO. From double glazing and conservatory leads to home renovation and skilled trades, the episode shows how inbound demand forms long before a sales conversation begins. They also emphasize the critical role of online reputation, reviews, branded emails, quote templates, and omnipresent testimonials in influencing buying decisions.

The hosts walk through how FatRank’s pay-on-performance and pay-per-lead models rely on strong inbound systems. Not every business qualifies, and Kasra Dash explains why reputation determines acceptance. Whether through SEO, PPC, or smart retargeting, this episode highlights why modern businesses must invest heavily in inbound if they want scalable, predictable lead flow.