Noah Berk, co-founder of OBO, interviews Richard White from Fathom. They discuss Fathom's AI meeting assistant that records, transcribes, and generates detailed notes from virtual meetings. Richard shares the story behind creating Fathom, its user base, and its key integration with HubSpot, while providing insights into how AI technology is transforming productivity and collaboration across various industries.
00:00 Introduction to Up Your Stack Podcast
00:18 Meet Richard from Fathom
00:39 What is Fathom?
02:02 The Origin Story of Fathom
03:38 Challenges and Competitors
05:57 Fathom's Unique Business Model
07:29 Integration with HubSpot
08:55 User Adoption and Feedback
12:36 Future of AI in Fathom
15:07 AI's Impact on Sales and Leadership
16:22 Building AI Infrastructure vs. Developing AI Models
17:17 The Bet on Foundational Models
19:55 Future Developments and AI Integration
21:37 Competitive Pricing and Market Shifts
25:03 Favorite HubSpot Apps and Integrations
27:00 Embarrassing Customer Experiences
28:12 Final Thoughts and Contact Information
