ABOUT BOB PRESTON
Bob Preston is the owner, founder, and President/CEO of North County Property Group and its sister company MaintenanceSync. He graduated from the University of California with a degree in Psychology and has MBA in Marketing and Executive Education Certificate from Stanford University. He has been elected as the President of the California State chapter of NARPM for the 2020-2021 term.
THIS TOPIC IN A NUTSHELL
[01:27] Bob’s career background
[02:28] What are NARPM, CRMC, and RMP?
[03:45] How he got started in real estate
[05:20] Transition to Property Management
[07:31] Involvement in NARPM to step up the business
[09:50] Building a team for property management
[11:40] Going paperless and improvement to the documentation process
[16:27] Recent implementations to improve their system
[18:03] What are the Tenant Turner app and its benefits?
[20:24] Virtual showings and their benefits
[22:37] Process automation and its challenges
[25:14] Resolving unplanned items in the process automation
[27:40] Critical aspects in the process that needs a human touch
[28:01] Resistance from employees on process implementation
[29:25] Identifying bottlenecks & resolving issues
[33:04] How to balance the marketing aspect & pain points of the business
[36:01] Advice to his 25-year-old self
[37:33] First Entrepreneurial endeavor
[39:20] Formal and Informal training that shaped his journey
[40:57] Best decision made in his life
[43:20] Best way to reach out to Bob
Keywords:
The National Association of Residential Property Managers (NARPM®) is an association of real estate professionals who know first-hand the unique problems and challenges of managing single-family and small residential properties.
Certified Residential Management Company (CRMC) - Members have attained the highest levels of education and commitment in the field. A detailed examination of the company and recommendations from clients and peers are required to earn this designation.
Master Property Manager (MPM) - is the highest level a property manager can attain. MPM designees must have already attained the RMP, and in addition have managed 500 units over a 2-year period.
KEY QUOTES
[8:20] I became more aware of NARPM and realized that there are things that I can learn from the organization. I wanted to take the company to the next level and find out what's going on out there and it really helped.
[31:12] Always stay in touch with the team and pull-out items where they might be hitting those bottlenecks and then just correct them through some process change, or technology, maybe a new tool, and having the resources to make that happen.
[31:26] I always say to my team that there are resources and then there's resourcefulness. I believe that 90% of bottlenecks can typically be handled through resourcefulness and brainstorming to resolve the issue rather than throwing money out of the problem.
SUMMARY OF BUSINESS
North County Property Group is the only San Diego property management company awarded with the Certified Residential Management Company (CRMC®) designation by the National Association of Residential Property Managers (NARPM®). The property management programs are designed to exceed expectations, build trust and confidence, and maximize the value of real estate assets. The company objective is to be the trusted advisor to protect rental property investments, achieve the real estate financial goals of our clients, and free them of the time involved in being a landlord.
ABOUT THE WESTSIDE INVESTORS NETWORK
The Westside Investors Network, is your community for investing knowledge for growth. For real estate professionals by real estate professionals. This show is focused on the next step in your career... investing, for those starting with nothing to multifamily syndication.
The Westside Investors Network strives to bring knowledge and education to the real estate professional that is seeking to gain more freedom in their life. The host's AJ and Chris Shepard, are committed to sharing the wealth of knowledge that they have gained throughout the years to allow others the opportunity to learn and grow in their investing. They own Uptown Properties, a successful Property Management and Brokerage Company. If you are interested in Property Management in the Portland Metro or Bend Metro Areas, please visit www.uptownpm.com. If you are interested in investing in multifamily syndication, please visit www.uptownsyndication.com.
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CONNECT WITH BOB:
Email: bob@ncpropertygroup.com
Website: https://www.ncpropertygroup.com/
LinkedIn: https://www.linkedin.com/in/prestonbob/
Facebook: @bob.preston.7773; @NorthCountyPropertyGroup
Instagram: https://www.instagram.com/ncpropertygroup/
Twitter: https://twitter.com/NCPropertyGroup
CONNECT WITH US
For more information about investing with AJ and Chris:
· Uptown Syndication |
