Scams are getting increasingly common, and we are all at risk. In this episode, we chat with Aaron Chiew, Group Head of Digital Channels, Institutional Banking Group at DBS Bank, who explains why modern scams are less about hacking and more about manipulating trust and routine processes, powered by AI and better โresearchโ on targets. We also explore practical countermeasures companies and employees can use.ย
๐๐๐๐จ ๐๐ฅ๐๐จ๐ค๐๐ ๐๐จ ๐๐ง๐ค๐ช๐๐๐ฉ ๐ฉ๐ค ๐ฎ๐ค๐ช ๐๐ฎ ๐ฟ๐ฝ๐ ๐ฝ๐๐ฃ๐ โ๐จ ๐๐ฃ๐จ๐ฉ๐๐ฉ๐ช๐ฉ๐๐ค๐ฃ๐๐ก ๐ฝ๐๐ฃ๐ ๐๐ฃ๐ ๐๐ง๐ค๐ช๐ฅ.
๐ผ๐พ๐ ๐ฏ๐ฐ๐ธ ๐ต๐ฐ ๐ฃ๐ฆ ๐๐ผ๐๐ ๐ง๐ณ๐ฐ๐ฎ ๐ด๐ค๐ข๐ฎ๐ฎ๐ฆ๐ณ๐ด.
๐๐ฆ๐ต ๐ต๐ณ๐ข๐ฏ๐ด๐ข๐ค๐ต๐ช๐ฐ๐ฏ ๐ข๐ญ๐ฆ๐ณ๐ต๐ด ๐ฐ๐ฏ ๐ข๐ญ๐ญ ๐ข๐ค๐ค๐ฐ๐ถ๐ฏ๐ต๐ด
๐ผ๐ด๐ด๐ฆ๐ด๐ด ๐ข๐ฏ๐ฅ ๐ช๐ฏ๐ฅ๐ฆ๐ฑ๐ฆ๐ฏ๐ฅ๐ฆ๐ฏ๐ต๐ญ๐บ ๐ท๐ฆ๐ณ๐ช๐ง๐บ ๐ฎ๐ฐ๐ฏ๐ฆ๐บ ๐ณ๐ฆ๐ฒ๐ถ๐ฆ๐ด๐ต๐ด
๐๐ฐ๐ณ๐ต๐ช๐ง๐บ ๐ธ๐ช๐ต๐ฉ ๐ด๐ต๐ณ๐ฐ๐ฏ๐จ ๐ฑ๐ข๐ด๐ด๐ธ๐ฐ๐ณ๐ฅ๐ด ๐ข๐ฏ๐ฅ ๐ด๐ฐ๐ง๐ต๐ธ๐ข๐ณ๐ฆ ๐ถ๐ฑ๐ฅ๐ข๐ต๐ฆ๐ด
๐๐ฅ๐ถ๐ค๐ข๐ต๐ฆ ๐บ๐ฐ๐ถ๐ณ ๐ต๐ฆ๐ข๐ฎ ๐ต๐ฐ ๐ด๐ฑ๐ฐ๐ต, ๐ด๐ต๐ฐ๐ฑ ๐ข๐ฏ๐ฅ ๐ณ๐ฆ๐ฑ๐ฐ๐ณ๐ต ๐ด๐ค๐ข๐ฎ๐ด
๐๐ช๐ฏ๐ฅ ๐ฐ๐ถ๐ต ๐ฎ๐ฐ๐ณ๐ฆ ๐ข๐ต yahlahbut.short.gy/DBSScamDefenceForBusinesses
๐ข๐ป๐ฒ ๐ฆ๐ต๐ถ๐ผ๐ธ ๐ง๐ต๐ถ๐ป๐ด
๐ช๐ผ๐ฟ๐ธ ๐๐ถ๐๐ต ๐๐!
Drop us an email at contact@ministryoffunny.com! Weโre always looking out for people to do cool stuff with, so letโs chat!
๐ฆ๐๐ฏ๐๐ฐ๐ฟ๐ถ๐ฏ๐ฒ ๐๐ผ ๐ผ๐๐ฟ ๐๐ฒ๐ฒ๐ธ๐น๐ ๐ป๐ฒ๐๐๐น๐ฒ๐๐๐ฒ๐ฟ โ "๐ฌ๐ผ๐๐ฟ ๐๐ถ๐๐๐น๐ฒ ๐๐ถ๐โ
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(00:00) Intro
(02:30) Why Businesses Are Prime Scam Targets
(04:20) How Big the Scam Economy Really Is
(05:45) Scam Syndicates Operate Like Real Companies
(07:10) How Scammers Use Your Podcast & Social Media
(08:35) Voice Cloning, AI & Impersonation Scams
(10:20) Deepfake Zoom Calls & Corporate Fraud
(11:50) Is AI Moving Too Fast For Humans?
(14:05) How Scams Have Evolved Over 10 Years
(15:40) Salary & Supplier Payment Scams Explained
(18:00) Why SMEs Are Especially Vulnerable
(19:30) The Emotional Cost of Being Scammed
(21:20) Why 30โ40 Year Olds Get Scammed Most
(23:10) When Even Bankersโ Families Get Scammed
(25:30) Aaronโs Own Scam Story
(27:40) Haresh & Terence Share Their Scam Encounters
(29:35) Why Corporate Scam Education Is Harder
(31:10) Cognitive Breaks & Safe Words
(33:00) Why Staff Still Fall For Corporate Scams
(35:10) Why Governments Struggle to Shut Scam Centres
(36:20) Are Corporates the Next Big Target?
(38:10) What Finance Teams Should Do Differently
(40:00) Can We Ever Win The Scam War?
(41:45) When Singaporeans Become Scammers
(43:30) Will Scams Ever Really Go Away?
(45:10) Why We Donโt Answer Phone Calls Anymore
(46:40) Talking Back To Scammers
(47:15) Final Thoughts on Trust & Vigilance
(58:26) One Shiok Thing
(01:06:06) Post-Interview Reflection
๐๐ผ๐บ๐บ๐ฒ๐ป๐ ๐ผ๐ป ๐๐ต๐ถ๐ ๐ฒ๐ฝ๐ถ๐๐ผ๐ฑ๐ฒ!
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