Description

 Dr. Flores shares her winning philosophy: "Hire slowly, fire fast," and why embracing employee growth leads to a vibrant, energetic team. Whether they find me, or I find them, it's all about the winning ATTITUDE. 

About the Guest:

Gabriela Flores is a practicing dentist based in Miami Beach, Florida. With roots in the University of Florida for her undergraduate education, she transitioned to Tufts University School of Dental Medicine for further studies. Post-graduation, Gabriela garnered a wealth of experience by working in distinct environments ranging from DSOs and PPO practices to holistic clinics before taking a leap into entrepreneurship by acquiring her own practice in Miami Beach. Notably, she embarked on this venture only a year after completing dental school, setting her apart as a new entrant in the field with a practice owner’s mindset.

Episode Summary:

In today's episode, we delve into the intricacies of team dynamics within a dental practice, straight from the experiences of someone who's gone from a DSO to owning a practice. Dr. Flores opens up about the learnings acquired through mistakes made and overcomes in staff management to help listeners understand the foundation of successful teamwork in dentistry.

The discussion kicks off with the cardinal rule of "hire slow, fire quick," revealing the pitfalls of not acting promptly in personnel decisions. Dr. Flores then shares the wisdom behind always being open to potential new hires and the benefits of constantly engaging with candidates to build a robust team—insights that are rich with SEO-optimized keywords like "team building," "dental practice," and "staff management." The conversation seamlessly transitions into tips for cultivating positive energy within the team, which Dr. Flores believes is paramount to patient satisfaction. Emphasizing the significance of leadership and cultural fit, we get a glimpse into the strategic and personable approach Dr. Flores takes to build a dream team that aligns with their practice: from evaluating attitude over experience to observing potential hires in social settings.

Key Takeaways:

• The importance of the "hire slow, fire quick" philosophy in building a solid dental practice team.
• Proactiveness in always interviewing and being open to new talent can lead to discovering great candidates.
• The quality of a team member's attitude takes precedence over their experience, as skills can be trained but not the disposition.
• Creating a positive work environment and showcasing it on platforms like social media can attract high-value employees.
• The longevity of team members isn't as critical as their growth and contribution during their time at the practice.

Connect with Gabriela Flores: @doctorgabiflores

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