Adnan Hodzic, Lead Engineer and GenAI Delivery Lead at ING, joined Yuliia how ING successfully scaled generative AI from experimentation to enterprise production. With over 60 GenAI applications now running in production across the bank, Adnan explains ING's pragmatic approach: building internal AI platforms that balance innovation speed with regulatory compliance, treating European banking regulations as features rather than constraints, and fostering a culture where 300+ experiments can safely run while only the best reach production.
He discusses the critical role of their Prompt Flow Studio in democratizing AI development, why customer success teams saw immediate productivity gains, how ING structures AI governance without killing innovation, and his perspective on the hype cycle versus real enterprise value.
Adnan's blog: https://foolcontrol.org
Adnan's Youtube channel: https://www.youtube.com/AdnanHodzic
LinkedIn: https://linkedin.com/in/AdnanHodzic
Twitter/X: https://twitter.com/fooctrl