In this episode, Rustam Irani introduces the “5% Rule”—a simple but powerful approach to enrollment growth that leverages small, consistent improvements across every step of the student journey. He shares a real story about how sending branded scrubs to healthcare students reduced melt, boosted retention, and set the stage for his compound growth formula. Rustam then walks through the funnel step by step—from impressions to enrollment to retention—showing how incremental gains add up to transformational outcomes for both institutions and students.
Timestamps
- 00:02 – Introducing the 5% Rule as the hidden growth lever in enrollment.
- 01:01 – A real story: solving student melt by sending branded scrubs.
- 03:26 – Looking at the entire funnel for incremental improvements.
- 04:27 – Breaking down the compound growth formula.
- 05:18 – Funnel stage 1: Improving impressions and brand awareness.
- 06:12 – Funnel stage 2: Increasing clicks and website engagement.
- 07:00 – Funnel stage 3: Boosting inquiries and conversion rates.
- 07:26 – Funnel stage 4: Improving admissions contact and engagement.
- 07:53 – Funnel stage 5: Making enrollment easier through support and messaging.
- 08:26 – Funnel stage 6: Creating a great student experience after enrollment.
- 09:10 – Why 5% improvements compound into 27%+ enrollment gains.
- 09:32 – Internal factors: building teams, setting benchmarks, and aligning messaging.
- 11:07 – Why there are no silver bullets, just testing, learning, and small wins.
- 11:49 – Closing encouragement: find micro-touchpoints, make 5% gains, and watch the compounding effect.
