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In this episode of Dial It In, Trygve talks with his friend Dee Heffernan, the founder of MATRIARC, a brand strategy agency. Dee shares the origin of their friendship, stemming from snarky exchanges during a Zoom meeting two years ago, and how they became close despite never meeting in person. The episode highlights Dee's journey, including her impactful TEDx talk on 'How to Stop Highlight Reel Living,' which delves into personal struggles and her relationship with ambition rooted in her athletic background. Dee discusses the essence of branding, emphasizing the importance of understanding customer psychology, creating compelling personas, and maintaining brand standards. She also explains her agency's approach to rapid project execution, the significance of strategic planning, and how effective branding addresses customer needs to drive business growth.