What We Cover In This Episode:
More on the changes you are going to notice in the client-facing fitDEGREE app [2:37]
Significant improvements to the notifications within the app [5:47]
A few different ways that you’ll be able to start a chat with a client [8:16]
All of the moderator options now available with chats and channels [15:29]
Actions steps to take now to prepare for these updates [20:19]
Quotes:
“If it was allowed or appropriate for the bottom navigation bars of apps to have 10 different buttons, I think we would do it, but it takes some reconfiguration to get chat in there.” [Nick, 2:38]
“Just like when we build anything, we take a look at everything going on, like all the big platforms. Facebook, LinkedIn, Instagram, we look at all of them.” [Nick, 8:17]
“As someone who is actually utilizing fitDEGREE both as a fitDEGREE employee and as an employee at a studio, I love the idea of being able to set a status and to say ‘Hey, I answer my chats between these hours, I’ll get back to you as soon as I can.’” [Megan, 11:03]
“A positive consequence of building all this is that it wasn’t any additional work for admins to chat with each other. So you can have a team member group chat, and you can limit that to a couple of managers and have your leadership group chat. You can also have all the instructors there as maybe a place where they go to ask for a sub[stitute].” [Nick, 14:52]
LINKS:
fitDEGREE’s Business Portal
https://calendly.com/fitdegree/support
https://www.instagram.com/fitdegree/
https://www.instagram.com/fitspot_guru/
https://www.fitdegree.com/blog
https://www.youtube.com/channel/UChJ5rK6zWPXjbxtUQx3ys9Q