What We Cover In This Episode:
- Ali talks about her business merging with another and how she was able to foster a solid community during this process [1:32]
- The importance of setting the tone and voice of your business, getting to know your members, and hiring like-minded staff [4:05]
- Ideas for fostering relationships between members [5:18]
- Ali’s advice for preparing to build your dream community [6:34]
- Her thoughts on maintaining your community, and getting clear on your vision [8:22]
- Ways to change the culture in your business if you need to course correct [10:27]
- Tips for having the tough conversations that need to happen [13:26]
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