What We Cover In This Episode:
Quotes:
“You have to get creative with these incentives to think about what is going to get someone excited to send someone your way. Listen, your clients are your best marketing tool.” [Cherise, 3:09]
“Referrals should always follow that new client process. I think it’s also important to remember that the new client process is so crucial, because we want to know why they came in.” [Cherise, 12:09]
“Referrals should be your top source for generating leads. Be sure to have a referral program that actually incentivizes your members to help you grow, and it’s got to be ingrained in your studio culture and talked about all the time.” [Cherise, 13:41]
LINKS:
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