What We Cover In This Episode:
Quotes:
"The dream is that all of your clients are on autopay memberships, they all know the drill when they walk into the studio, and they check themselves in." Nick [2:47]
"Make sure everything in your checkin screen is filled in on that right hand side. We want to grab those signed waivers, and we want to have those dollar signs, CP's, M's, OP's and I's all filled in with color." Megan [12:41]
"In terms of checkins, that is really the bread and butter of it all. Making sure that your team really understands what they need to accomplish in those few minutes before class, those few minutes in between, and those few minutes as they are wrapping up their day." Megan [16:17]
"90 percent of the activity that happens with us is the client registering for class and your instructors checking them in." Nick [17:04]
"If you can really have your clients grasp how to register effortlessly, and you can make sure your team members check all of it and make sure they see all the pretty colors on the check in screen, you're going to save yourself a lot of headaches." [Nick, 17:11]
Links & Resources Mentioned:
