Today, I'm joined by Fritz Lanman, CEO of Playlist.
Operator of ClassPass and Mindbody, Playlist's recent merger with EGYM forms a $7.5B company spanning AI, hardware, and software, with a mission to modernize booking, corporate wellness, and membership management.
In this episode, we discuss building the wellness industry's full-stack operating system.
We also cover:
Raising $785M from Vista, Temasek, and L Catterton
Setting the platform's boundaries and roadmap
The anti-tech tech company philosophy
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Website: www.playlist.com
ClassPass: www.classpass.com
Mindbody: www.mindbody.io
EGYM: www.egym.com
The Fitt Insider Podcast is brought to you by EGYM. Visit EGYM.com to learn more about its smart fitness ecosystem for fitness and health facilities.
Fitt Talent: https://talent.fitt.co/
Consulting: https://consulting.fitt.co/
Investments: https://capital.fitt.co/
Chapters:
(00:00) Introduction
(01:36) EGYM merger announcement
(02:41) Industry validation moment
(03:20) Tech outsider perspective advantage
(05:52) Communication challenges with industry
(07:05) AI adoption hesitation and diffusion
(09:56) AI throughout platform history
(11:41) Operating system vs. co-pilot
(13:24) AI investment surprise and acceleration
(15:50) Transformer paradigm capabilities
(17:35) 175K lines of code in eight weeks
(18:40) Anti-tech tech company philosophy
(20:58) Platform boundaries and roadmap
(23:29) Speed of change impact on planning
(26:10) Agent-driven onboarding and configurations
(28:13) Long-term societal impacts
(29:40) UBI and wealth concentration questions
(31:03) Industry macro optimism
(32:20) Experience economy and human connection
(33:40) Conclusion
