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Technology, technology, technology.
It seems that everywhere you turn—someone in the insurance industry is talking about the power of technology. But at the end of the day—a claim is a loss, and losses are emotional things.
And no matter how you look at it—people are better at handling at emotions than robot.
That's why on today's episode of FNO: InsureTech, we are gathering for a roundtable discussion at the PLRB conference.
The featured speakers are:
- Dan Moore, QBE North America
- Scott Sprague, Westfield Insurance
- Pat Sinnard, Great American Insurance
- Jill Thomas, National General Insurance
- John Hall, Worley/ASI
- Mick Zondory, Kemper Preferred
- Bo Helms, Shelter insurance
- Matt D. Fatheree, Fourseventy Claims
Tune in to this episode to hear the group's insights as they span from managing employee expectations to the future of insurance technology.
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The FNO: Tips
- Today, now more than ever, recruiting college graduates to the insurance
- Technology's best fit in the claims process is getting the claim into the system
- In addition to getting data faster, insuretech technologies are engaging the customer in never-before-seen ways
- Accuracy of information is most important in the FNOL part of the process
- Taking accurate photographs of damage is not an intuitive process
- Lenders are much more risk-averse than the consumer
- It's usually not the first person to invent the technology that fits it into the market perfectly
- Hover's initial contracts were with the military, then pivoted to insurance
- Technology doesn't make money until there's standardization
Fourseventy Claim Management
www.470claims.com
