What the hell does a Gucci bag have to do with your client's experience? Today, I talk about why I decided to pay MORE for the experience of walking into the Gucci store in NYC instead of ordering my dream bag off of the internet and why your clients are ready to do the same thing! Client experience is CRUCIAL to your business; it's why they will choose you over and over again. Make it COUNT! DON'T FORGET about my EPIC giveaway of a Rebecca Minkoff designer crossbody bag - be one of the first 50 people to give me a review on iTunes, screenshot it, send it to my team over at support@carissajohnsen.com and THEN share a photo of you listening on IG and tag me@carissajohnsen IT'S THAT SIMPLE!