To err is to be human. Have you ever made a mistake that felt like a grave error? How as a team do you manage that failure? Is there a positive in the mess? Matt and Ben tell stories of failures and errors they have experienced and how they were able to handle them.
You will want to hear this episode if you are interested in...
- Gearing up for a great Sabbath Week at Frontier [1:23]
- An important quality for great clients to have [9:24] They accept our rest. How clients respond to rest is important.
- The time Ben accidentally killed someone (not literally) [10:18]
- The time Matt accidentally gave someone a false diagnosis [12:42]
- More of Ben's best digital and print marketing mess ups [15:35]
- Turning mistakes into opportunities [19:16]
- The two things every marketing agency needs to do to mend mistakes with clients [21:55]
Resources & People Mentioned
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