Dr. Deb shares ideas on how to share your wins. Your team needs to celebrate the wins as well as you.
Do not miss these highlights:
02:07 Why you should celebrate your little wins in business
02:30 Sharing your positive feedback with your team doesn't cost you anything - Give them a shoutout
05:22 Acknowledging these little wins is huge for all of us, it makes us feel like what we're doing is worthwhile
06:08 Healthcare is a struggle every single day for most people, in order to stay in the game for 20 or 30 years, you need to make it fun and exciting
08:33 It's the victory that gets us to the end - Celebrating victories brings a personal touch to your practice
09:26 Sharing that excitement and love to the team as well as to the clients, builds longevity, loyalty and trust amongst your employees and patients
Transcript for Episode #21:
You're listening to the Functional Medicine Business Podcast featuring Dr. Deb, one of the most creative functional medicine business practitioners in her industry. She shares the wisdom and knowledge that she has gained over 25 years of functional medicine, a pioneer in functional medicine, scheduling, leadership and Practice Management. Dr. Deb has a wealth of knowledge and is eager to share to help functional medicine become more productive, and for the practitioners and patients to live better lives. Our podcast shares the good and the bad of our industry. Because Dr. Deb knows the pain you live every day building a functional medicine practice with practical tools on how to manage money, taxes and patient care. She will discuss it all with you.
Hello, hello. Hello, it is Dr. Deb and you're listening to the functional medicine business podcast FMBI. Today I want to talk to you about celebrating your wins. Now we have a tendency to think about our wins as little things in business. You know we celebrate the holidays, we celebrate the Super Bowl, we celebrate the new year. But I want to ask you do you celebrate your little wins in business? Do you even take the time to recognize them as wins and celebrate with your team? You know, many people that I talked to in this space never take time to celebrate the small wins. They never share the positives with their team, they only share the things that they find that they're doing wrong. And I think that that's a difficult thing for many of us to learn how to do I understand that.
I remember when one of my business coaches told me to do this 10 years ago, and I was like, "are you kidding me? I'm not talking to them about that, then they're gonna want a raise and they're gonna want more money, and they're gonna want time off. And they're gonna complain about how hard they're working. I'm not telling them how good we're doing." But as time evolved, I realize that your dedicated, committed team that you work with day in and day out, and the people that are there supporting your mission in your goal, they need to hear about the wins just as much as you need to hear about the winds, they need to hear about the positive feedback that you get just as much as you need that positive feedback. That's what keeps them going as much as it keeps us going.
So my first question to you is, are you sharing your positive feedback with your team? And if you're not, I would really encourage you to do that. What we do in our office is when a client gives us positive feedback, whether it's in writing or whether they verbally are telling you one of our team members, we asked that team member to send a message throughout the entire team and let them know what this client said. So patient, Susie came in and said, My god, you guys have the best support staff. I love Colleen, she's amazing. She talks me through things when times are difficult. And it's just nice to know you guys are here. That's the kind of message that we send, we try to send verbatim to our team so that everyone gets a shout out.
