If you run a team, a company or another organization, Culture above all else Drives your Success. And you have to Truly KNOW your people to build and sustain a winning culture.
Highlights
Empower your subordinates (employees; teammates) so they take the action you'd take, not ask 'what should I do?'
Breed Readiness and Competency; the process I used and share here is: Study – Discuss – Role Play – Simulate – Perform – Learn from it
Checking the organization's Temperature often; have TWO independent ways to know what your people are thinking and what's going on.
Build a Clear, Unbreakable Culture so your team clearly knows what the company and you stand for and every action supports this culture especially when you're not around.
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