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Truth You Can Act On:

  1. Leaders Must Be Involved: It’s not as simple as developing employees by only asking your team how they are doing. As leaders, you need to engage in development alongside your people.
  2. Trust Is Huge: In order to have a team that is going to gel, absorb, and take on the training and development that you’re bringing to them, trust has to be established. If trust isn’t there, it won’t stick. The key to developing trust: bring your own vulnerability to the team.
  3. Dealing With Difficult People: You have to understand and be aware of what personally pushes your buttons in addition to what actions act as triggers. It could often be our own doing for fostering a troublesome people dynamic. Don’t take others’ comments personally - investigate why these situations are so challenging for you.
  4. Don’t Pigeonhole Your Employees: Don’t get into the habit of assuming that past performance will always perfectly predict the future. There is always the opportunity for individuals to change and grow and perform at new levels.

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