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Truth You Can Act On:

  1. Eliminate silos. Shift from working in silos, or individual parts, to working as a whole organization. Silos create competition, egos, and bureaucracy. Instead, think of your organization as if it were a human body. It has different specialized parts, but it works as a whole. It must always be coordinated, connected, and in harmony.
  2. Teach servanthood. Spend time teaching and inspiring people in your organization on how they can serve others. Don’t just tell them what to do; lead by example. Make serving other people an instilled way of being.
    Live in the zone. Adopt a habit of getting yourself in the zone, helping others get in the zone, and always working to spend more time in the zone. This is where our very best work happens, and we should do whatever is necessary to maximize our time here.
  3. Utilize your leaders. Identify the best people in your organization to champion training and to teach the rest. There is nothing more effective than teaching your highly engaged and great communicators to turn around and build up the rest of the crew.

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