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Description

Jo Moon is the General Manager of South Hams Self Storage Ltd. An experienced General Manager with a demonstrated history of developing and maintaining storage facilities.  

Skilled in Operations, Sales, Management, and systems. With a  strong customer service professional with a passion for my industry.  

 

On today's podcast:  

4:23 - Getting to know Jo Moon        
 
5:51 – How did Jo get into the Self Storage Industry  
 
7:07 – Jo shares her experience in the restaurant industry  
 
9:53 – About Totnes & Dartington Self Storage  
 
11:05 – How Covid19 affected Jo and her business  
 
15:21 - What did Jo expect this year for the industry  
 
17:05 – Jo talks about offers  
 
20:05 – Displaying price on the website  
 
21:55 – Where does Jo advertise  
 
25:25 – Dean thanks the sponsors of today's episode, Janus International Europe.  
 
34: 41 - The KPI's Jo looks at  
 
36:23 – Jo gave a bit of advice to Self Storage owners
 
37:10 – One tip from Jo to improve the sales process  
 
39:03 – Jo talks about insurance for the self-storage  
 
41:26 – Jo's advice to her younger self
 
44:32 – Quick Fire Round – Five Questions for Fun     

 

Book Mention: How to Own the Room - https://www.amazon.com/How-Own-Room-Brilliant-Speaking/dp/1787631125

 

South Hams Self Storage Ltd Website: http://www.indoorselfstorage.co.uk/ 

Jo Moon Email: jo@indoorselfstorage.co.uk 

Jo Moon on LinkedIn: https://uk.linkedin.com/in/jo-moon-b201a662

 

Janus International Europe Ltd Website: www.janusintl.co.uk

Janus International Europe Ltd Email: sales@januseurope.com

Janus International Europe Ltd Contact: 020 8744944

 

Willbox Website: http://willbox.co.uk

Willbox Email: selfstorage@willbox.co.uk

Willbox Contact: 0800 023 5060

 

Hacking Self Storage Website: https://hackingselfstorage.co.uk/

Hacking Self Storage on Spotify: https://open.spotify.com/show/2eb1gpBCts2RRFFUl2k9OS

Hacking Self Storage on Apple Podcast: https://podcasts.apple.com/gb/podcast/hacking-self-storage/id1481445995