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Description

In this episode, Molly discusses the pervasive problem of workplace confusion and its root causes, such as unclear goals, insufficient training, and overwhelming workloads. She underscores the importance of fostering open communication and creating a safe space for team members to seek clarification. She offers a structured approach to addressing these issues, emphasizing the role of accountability, detailed instructions, and empowerment through training. 

 

Key Takeaways:

 

 

Quote for the Show: "We encourage open dialogue within your team to create a safe place for employees to ask questions, seek clarification, and not give up until they get clarity." - Molly McGrath

 

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