In this episode, Molly dives into the challenges law firm leaders face with conflict and accountability. She explores essential strategies for proactive conversations to prevent conflicts and emphasizes the significance of proper role alignment within teams. Molly discusses the importance of structured meetings, KPI tracking, and honest conversations to maintain a healthy work environment.
Key Takeaways:
Prevent Conflict with Real-time Conversations: Addressing issues as they arise in structured meetings can prevent the build-up of conflicts.
Evaluate Role Fit: Discomfort with conflict management tasks may indicate a team member is not in the right role.
Emphasize Accountability: Using KPIs and regular reports ensures everyone is on track and helps avoid uncomfortable, conflict-laden discussions.
Promote Curiosity Over Confrontation: Approach potential conflicts with curiosity rather than confrontation to foster a more open and engaging team dynamic.
Continuous Feedback: Encourage ongoing feedback and dialogue to maintain a healthy, collaborative workplace environment.
Quote for the Show: "Conflict only occurs when you are sweeping things under the rug and not having the conversation in real-time." - Molly McGrath
Links
Website: https://hiringandempowering.com/
LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Emotional Intelligence Training for Law Firms: https://www.lawfirmadminbootcamp.com/Emotional-Intelligence
Get Fix My Boss Book: https://amzn.to/3PCeEhk
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/biS6gkPoCdg
