Description

All about community measurement - Part 2: Targeting specific stakeholders, designing effective reports, and telling compelling stories.

• Designing Reports:
  • 1-page PDF report
  • Erica's weekly Chatter report
  • Remove The Legend To Become One
  • Resource: Community Metrics Template
  • Resource: Quarterly Update Template
  • Tableau Viz of the Day

• Telling Compelling Stories:
  • The Seven Basic Plots
  • Erica's Blog: Story Time

• Sponsored by:
  • Vanilla cloud-based customer community software. Drive loyalty, grow sales, and reduce service costs
  • The Localist event platform aggregates, automates and analyzes all of your events, so you can grow your community