In this week's episode of The Career Catapult Program, I am having an unscripted, gem-filled conversation with a very special guest. In this session, we peel back the layers.

 

Utibe Bassey serves as Vice President, Customer Experience at Dominion Energy and she is also the Creator of 'Love as a KPI' - a teaching platform based on the premise that when organizations are driven by LOVE for people (customers, employees, community members etc), they are better outcomes financially, strategically and operationally.

 

Utibe's passion lies in bridging business and humanity. Her functional experience spans strategy, planning, operations, experience design, leadership development and innovation, and she has led Global teams and businesses in 2-person and 50,000-person organizations alike – each role as a conduit to improving the experience for employees and customers in tandem with business results.

 

-Stella

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