Steven D'Souza is the Founder and Director of Deeper Learning.He
is an international educator and the author of two books,Brilliant
Networking and Not Knowing. Today, he discusses aleader's
relationship with uncertainty and the unknown. He alsodives into
how companies can embrace the concept of 'not knowing'and how to
teach your staff to be more curious and engaged with theunknown.
Find out more about this fascinating subject by listeningin.
- 03:55 - Uncertainty has a physical impact as well as
anemotional impact of feeling threaten. - 04:00 - We are afraid to feel the unknown.
- 04:08 - However, the unknown is not the same
asuncertainty. - 04:30 - There are many different ways to react to
theunknown. - 06:40 - It's impossible for leaders to have all
theanswers. - 07:45 - In the book, Steven discusses the dangers of
knowledge,the dangers of thinking we, in fact, do know - 08:00 - Why did nobody predict the global financial
crisis?People did predict it, but people were over conf - 09:05 - We all have limits to what we know.
- 09:40 - How do companies embrace this idea of
'notknowing'? - 13:00 - Successful leadership is making space for others tohelp
contribute. - 15:20 - Things are not as simple or clear cut as we like
tobelieve. - 17:35 - When an organization is facing the unknown, it can bean
incredibly terrifying place. - 21:45 - A lot of innovation happens at the individual
level.Steven shares an example. - 22:20 - Not knowing can be a blessing sometimes.
- 24:25 - People who are deep in their industry recognize
thelimits of their knowledge. - 26:55 - Speak to somebody who doesn't have any knowledge ofyour
field and see if you can describe it simply - 28:25 - Is there a way to teach others on your team to be
morecurious? - 30:40 - Steven talks about his first book,
BrilliantNetworking. - 32:25 - What advice would Steven give his 25-year-oldself?
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