Watch on YouTube: https://youtu.be/MLHZ6-pZltU
Dr. Billy Williams and Ryan Hanley have a heart to heart discussion about
- Ryan opening his new insurance agency,
- The journey from consultant to mentor,
- Why he decided to share the good decisions and mistakes with starting the agency with the public, (11:00)
- How started to feel about speaking in front of agency owners without being an agency owner himself, (26:00)
- How technology-based carriers that once frowned on independent insurance agents are now actively recruiting them to sell their products,
- How technology can transform the culture of an agency, (33:00)
- Why Billy and Ryan disagree on getting buy-in from agency staff when implementing a process, (34:00)
- How the thought of terminating a staff person is holding agents mentally hostage and stopping them from changing the culture and success of the agency (38:00)
- Why he is attending (and pushed his wife to attend) the Fix My Insurance Agency 2-Day Process Implementation Workshop (41:00)
- and much, much more
