Get InTouch with Terri!
Terri Ross is a renowned expert in the aesthetic industry, specializing in sales training, strategic growth consulting, and business transformation. As an accomplished author and international speaker, Terri has dedicated over two decades to elevating businesses in the aesthetic field with a ground-up approach focused on sustainability, profitability, and scalability. Her experience is rooted in working with Fortune 500 companies like Medicis and Zeltique, where she developed a deep understanding of market dynamics and strategic sales methodologies.
Season 11 Kickoff: Business Evaluation 101
Season 11 starts with one of the most important conversations in aesthetic business success: why every practice needs a comprehensive business evaluation. Terri breaks down what a true evaluation looks like (spoiler: not a surface-level audit), why 90% of practices don't measure their data, and how that leads to chaos, burnout, missed profit, and stalled growth.
If you're serious about 2026 goals, scaling, improving profitability, or becoming exit-ready, this episode is your "lift the hood" moment.
Why being "busy" doesn't automatically mean you're profitable
What a real business evaluation includes (a full diagnostic of your practice)
The most common blind spots costing practices major revenue
The KPIs that reveal where profit is being drained or blocked
Why more marketing, more equipment, and more discounting often won't fix the real issue
How better scheduling, utilization, pricing, and conversion tracking can drive fast gains
Why retention and patient lifetime value are profit levers most practices ignore
How aligned compensation plans can reward the right behaviors and stabilize teams
What you get: questionnaire + financial uploads + formal report + 90-minute findings call + step-by-step action plan
