1. Mastering your emotions
2. Letting go of anxiety & your story
3. Closing is an attitude & a mindset
4. Asking questions vs. talking
5. Qualifying the prospect for your time
6. A relaxed interview
7. Setting the sale
8. Finding the problem & providing the solution
9. Scheduling the appointment (Follow up)
10. Addressing the objections
11. The takeaway
12. Closing the sale
