1. Connecting with Yourself
2. Connecting with Others
3. The Psychology of Asking
4. The Psychology of Answering
5. Listening ( What is meant vs. what is said)
6. Leading a conversation
7. Receiving Yes'
8. Setting the sale
9. Interrupting - When Necessary
10. Letting Go of the:
A. Conversation
B. Person
C. Emotion
11. The Energy - Charisma
12. Handling objections. U-turns (Posture)
12. Connecting purpose:
A. Just to connect
B. To qualify
C. For a specific reason
