1. Creativity, Right Brain, Intuitive Feeling
2. Innovative, Ideas into Results
3. Branding - Who am I
4. Common sense, street sense, knowing
5. Compete with Yourself
6. Your customers have your money
7. Confrontation - Your greatest asset, your biggest anxiety
8. Becoming a professional
9. Devoting your energy where it is deserved
10. Trusting your feeling
11. Going the extra mile
12. What Matters
