1. Prejudgments and objections
2. Rejection changing your perception
3. I'm not interested is not "no"
4. Why people object, why they don't decide
5. Success contradicts struggle
6. People are predictable
7. Lead the conversation
8. What is meant vs what is said
9. Qualifying for your time
10. Find the problem
11. Five main objections
12. Handling the objection
13. Closing the sale
