1. Qualifying prospects for your time
2. Letting go of talking
3. What to say, What to ask
4. Articulating feelings into words
5. Letting go of anxiety
6. Rejection
7. Letting Go
8. Asking the questions in a sequence
9. The reflexes of asking
10. Why you get difficult questions
11. Scheduling appointments
12. Closing the sale
13. Following up
