Have you ever received an email from a client who was disappointed in your product/service or gave negative feedback? Let me tell you...you're not alone!
Over the years, I've learned how to respond to upset clients without getting emotional and I feel more confident in handling those snippy comments on social media. Unfortunately, there's no way around it – you can't please everyone!
In this episode, I share my 5 best tips for dealing with client criticism. Don't let the fear or uneasiness form negative feedback stop you from pursuing your dreams!
Episode show notes: https://jennarainey.com/upsetclients/
Dial in your client services and level up your custom stationery game with my Pen to Press stationery course: https://jennarainey.com/pen-to-press/
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