The topic of lock boxes isn't often talked about in blogs or on podcasts, yet it's a question that comes up monthly in every Facebook group that I'm in. Today I'm joined by Natasha O’Banion of Walk with Renzo and Ruby, Dana McKellips of Peaceful Pets, and Tiffany Lewis of Pet and Home Care to talk about how they use lock boxes in their businesses.
Biggest Takeaway You Don’t Want To Miss
The way you present using lock boxes to your clients matters and can change the conversation. Consider using lock boxes early on in your business or starting out with them from the beginning to avoid push back when switching over. You can give clients options, but only offer the options you're willing to do.
Show Highlights
How do you present lock boxes to clients and how do you get them on board? [3:10]
What are some challenges that come along with lock boxes? [7:25]
What is some advice for someone considering switching to lock boxes? [9:40]
Are there different kinds of lock boxes? [13:30]
How do employees feel about using them? [16:40]
Links
Jump & Scale Webinar: jumpconsulting.net/scale
Natasha O’Banion: walkwithrenzoandruby.com
Dana McKellips: peacefulpets.net
Tiffany Lewis: petandhomecare.com
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Transcript:
Bella:This is episode 146 of Bella in Your Business. Do you feel like your business is going around on a merry-go-round? Well, I've got news for you. This episode is sponsored by my incredible webinar series called Jump in Scale. It gets you off that merry-go-round and up to the next level in your business. It's called Jump in Scale and it's free for you right now. Just go ahead and sign up at jumpconsulting.net/scale. You will learn how to grow your business, increase your staff, and not be held hostage to your business. So go ahead, sign up for free — that’s jumpconsulting.net/scale. I'll see you inside.
Welcome to Bella in Your Business, where Bella will discuss anything and everything about your pet sitting business to help you land on target. So get ready — Bella's got your chute. Let's jump.
Welcome everybody to Bella in Your Business. Today I've got a really special podcast for you. We've got three incredible pet sitters whose story started in one of our groups about lock boxes. You know, it's a topic that isn't talked about a lot — not on podcasts or blogs or anything like that. Yet it's a question that comes up monthly, probably in every single Facebook group that we're in. Today I've got Natasha with Walk with Renzo and Ruby in DC, Dana Strickland from Peaceful Pets Pet Sitting Services in Sacramento, and Tiffany Lewis from Home and Pet Care in Maryland. But I was hearing in our pre-production that she doesn’t actually live there and works remotely, which is so cool.
Welcome, everybody!
Guests:Thank you.
Bella:I want to go around the room really quick so you can all introduce yourselves and fill in the gaps. We'll start with Natasha, then Tiffany, then Dana, and then we'll get into our topic — lock boxes.
Natasha:I'm the owner of Walk with Renzo and Ruby. We've been in service for four years now, and through lock boxes, we've literally been hands-off on the business. I'm really excited to go over this topic with you guys.
Bella:Awesome, thanks for being here, Natasha, and agreeing to come on with us. Tiffany, how about you?
Tiffany:Hey, I am Tiffany Lewis, owner of Pet and Home Care. I started the company back in 1999 as a teenager in Potomac, Maryland. We started using lock boxes about 10 years ago, and it's definitely been a game changer.
Bella:So we have a real pioneer in the lock box section of pet sitting. I love it. And Dana?
Dana:Yeah, I’m Dana and we have Peaceful Pets in Sacrament...
