This week Bella talks about the importance of onboarding new staff properly along with the consequences of not having a standard onboarding policy in place. Bella’s vast experience in the pet based industry provides her with invaluable insights and the ability to go straight to the heart of why you can’t ignore having your own onboarding procedures.
NOTE: Some listeners may hear themselves in Bella’s examples. The onboarding problems she talks about are so common we think you’ll see some of your own business’ characteristics in this episode.
Biggest Takeaways You Don’t Want To Miss
Real Life Examples of Things Pet Based Business Owners Say and Do When It Comes to Employees
"I can't believe they left the door unlocked!"
"They didn't know they were on the schedule."
"They told the client too much and now the client is upset. I wish they contacted me first about the incident before calling the client."
If any of this sounds familiar you definitely need to listen to this week’s show!
Why Pet Based Businesses are Going to Explode Soon
Are you one of the many businesses that decreased their staff down to 50% during the Covid pandemic? Bella talks about the reasons this is going to change and what you need to do to be prepared.
What NOT to Do In Your Onboarding Process
The sad thing is that so many people are already making one or more of these mistakes in their businesses. Bella covers several critical areas that can make a difference in how long you keep your employees.
Show Highlights
Real Life Examples of Things Pet Based Business Owners Say and Do When It Comes to Employees [4:28]
Why you’ll be needing to onboard employees in record time very soon and how you can be ready [7:10]
Exactly what NOT to do in the onboarding process [7:45]
Defining Onboarding and what it means [8:45]
Studies pertaining to high employee turnover [10:00]
Why employees leave companies [10:30]
Standardization of onboarding process [11:05]
Importance of schedule for onboarding [15:30]
Why pet care team training videos can give you a headstart [18:45]
Types of employee learning and training styles for employees [22:00]
Links:
Pet Care Team Training
Jump Mastermind
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Transcript:
This is episode 227 of Bella in Your Business.
Hi there, I'm Bella Vasta from Jump Consulting. You might know me from CBS, NBC, Fox, Huffington Post, Entrepreneur, or maybe you've seen me speak on stage or read my book, The Four Dogs That Every Business Owner Needs. In any case, get ready because you're about to get your hashtag Bella Butt Kickin’ in this next episode of Bella in Your Business.
So what do you say? Let's get ready and jump. Welcome to another episode of Bella in Your Business. My name is Bella Vasta, and I have a really cool thing for you today. We're going to talk all about problems with onboarding new employees, and you're going to want to stick around for this because there are constant challenges and issues that people completely forget about all the time, and they're causing massive problems in the business down the line with employees. So stay tuned, we've got a show for you today.
Before we get into that, I want to thank you for all of your feedback on the last couple of podcasts. I love it. I don't know if it's the beginning of the year or if our promotions are working better or what, but our podcast is getting really high amounts of downloads, as well as some really cool feedback from you guys. I just wanted to read some of them out loud because I'm so honored that you took the time to do it.
First is W. Fisher, and the title is Industry Leader. “No matter how big my company gets,
