So you think you're ready to hire but are you? Do you have a manual? Do you have a handbook? Wait.... aren't those the same thing? I'll be honest with you, hiring can be frustrating. Having these things in place will make the process much easier for you.
BIGGEST TAKEAWAYS:
Yes, there is a difference between a handbook and a manual.
You need an avatar for your business.
Empower your team with pet sitting software for communication and scheduling.
Show Highlights
10 things you need. (1:15)
Application anatomy and legal requirements (3:00)
Streamlining to get your employees trained and certified! (18:00)
Links
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Free Facebook group, Jump Start Your Pet Business here.
To sign up for Better Marketing With Bella Semester 2, click here.
To email Bella, if there is anything you’d specifically like to hear about, email Bella@jumpconsulting.net
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Transcript:
This is episode 244 of Bella in Your Business. Hi there, I'm Bella Vasta from Jump Consulting. You might know me from CBS, NBC, Fox, Huffington Post, Entrepreneur, or maybe you've seen me speak on stage or read my book, The Four Dogs That Every Business Owner Needs. In any case, get ready because you're about to get your hashtag Bella Butt Kickin' in this next episode of Bella in Your Business.
So what do you say? Let's get ready and jump. Welcome to another episode of Bella in Your Business. My name is Bella Vasta, and today we are going to continue on this hiring choo-choo train, choo-choo, and we are going to talk about the ten things that you need before you start hiring. Now, if you've already been hiring, that’s quite all right. This podcast is also for you. It does not mean that you cannot brush up on your skills, or maybe you feel like you're epically failing, or there's just something missing, but you're not quite sure what it is. Today I’m going to give you ten different things that I believe you need to do, but you’re going to have to really think about if it’s going to work for you or if this is something you can actually implement. Some of them are completely free and the only currency is your brainpower, and others will have a little bit of a cost associated. But as my mastermind members know, many of them understand exactly how much it costs to hire someone between all of the expenses involved.
What I'd like for you to consider is the investment. You might spend two, three, maybe four hundred dollars for every new hire that you get. However, they can bring in ten, fifteen, even twenty thousand dollars in revenue. That’s a pretty good ROI if I say so myself. So guys, in no particular order, I am going to run down a list. Here it is: handbook, manual, application, avatar, pet sitting software, payroll company, workman’s compensation, training program, workflow training, and training template videos.
The first one is a handbook, and it should not be confused with a manual. They are two separate documents. The employee handbook includes how to do specific tasks like scooping litter, cleaning bowls, walking multiple dogs, or locking up a house. It is specific to your company and explains how to do your job—your secret sauce. The employee manual, on the other hand, is more administrative. It includes things like jury duty, holidays, EEOC policies, and equal opportunity employment language. It’s where you include legal jargon and general policies that most companies have.
Next is the application. Legally, you need one. It should include previous employment, availability, background check consent, and space for a signature verifying accuracy.
